Who's Making Your Calls?

Services

How We Can Help

Make Calls

You give us a script covering what to say along with a list of people to call and we make the calls.  You get an email every time someone is interested in speaking with you along with a campaign report to track activity.

Answer Calls

You give us a script covering what to say and we handle calls from your customers, your team members, or those interested in speaking with you.

Virtual Assisting

The list of to-do's is piling up.  If only you had another set of hands and brains to help...  Good news!  CallsThatROCK is rich in human capital!  Let us help you get mundane work done so that you can focus on the fun parts of your business.

Enter / Compile Data

Give us information that you want us to enter onto an Excel spreadsheet and we will do so.  The information can be in multiple documents or online.  Either way, we have you covered.

Consulting

Often people know what they want to accomplish.  They just need some help in getting there.  Draw on our expertise to help you plan campaigns, source agents, develop scripts, or integrate a call center component into your business process.  We are happy to help!

Does your organization.....

Suffer from high employee turnover?
 
 
Need to fill commission driven positions?
 
 
Have an event where you want to increase attendance or need help with administrative tasks?
 
 
Have an excess amount of leads and/or
 
 
Send out hundreds or thousands of mailers or emails but not have the time or personnel to make follow-up calls to the recipients or prospects?
 
 
Waste time speaking with the wrong prospects?
 
 
Have difficulty handling high volumes of inbound phone calls related to customer service, inbound sales, or information verification?
 
 
As a Non-profit, scramble to follow up with donors about pledges during December and May when follow up is essential to protect donor's tax advantages?
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Vertical Solutions

Recruiting
Finding the right talent requires time, money, and patience.  Let us help you save time and money by reaching out to prospects that meet your desired profile and doing some of the up-front leg work to find out if a prospect is worth your time. 
Insurance
The Insurance business is driven by two major needs: bringing on board talented personnel and selling policies.  Due to the work carried out by CallsThatROCK’s parent company, DG Dial, CallsThatROCK is well equipped to help in both areas.  The same team powering CallsThatROCK has been responsible for bringing in over 250,000 people for career service briefings for a major insurance company at a consistent rate of 1000+ per week across 90 locations in the United States.  The team also has extensive experience in making lead generation calls and with limited direction from the client, hit 100% of its quota 3 months in a row on an experimental cost per lead campaign.
Non-Profit
Non-Profits take on an enormous responsibility to accomplish their missions while relying on public support.  While fundraising often takes center-stage, there are many other tasks that are just as necessary to develop and maintain good will.  Let CallsThatROCK take some of the burden off of your shoulders by assisting with event registration, event follow up, pledge follow up, updating lists of supporters or donors, or reaching out to sponsors.  Over the past year our team has successfully completed over 100 campaigns through a strategic partnership.
Financial Services
In an industry dominated by compliance, one can find it difficult to find ways to maximize production and efficiency.  Our experience in this arena enables us to provide a simple approach to opening doors and identifying interested prospects.  We work with clients to modify scripts so that they can be used conversationally while adhering to compliance.  We provide complete transparency by recording all calls and providing activity reports.  We are also experienced in recruiting and would be happy to assist you in expanding your firm.   Contact us today to see how we can help you increase your production.
Contractors
Contractors often work in niche markets where relationship and top of mind presence is key.  Whether it is opening doors to generate new RFPs or identifying strategic partners to take on overflow business, CallsThatROCK is happy to assist.  We help contractors quickly cover ground so that they can pick and choose which relationships to invest in.  We have also worked with contractors who focus on a business to consumer market and are well positioned to add value.
Small Business
In a small business, the phrase “time is money” takes on new meaning.  Choosing to do one thing means putting off doing another.  The good news is that because a business is small, sometimes the business’s objectives are simpler and clearer.  If a small business has been operating for several years, it often means that something is being done right.  Let CallsThatROCK come in and add leverage to find and serve more customers.
Technology
Technology is rapidly changing the way we interact with our environment.  What has not changed is the need for people to feel comfortable that other people are ready to assist them with the changes brought on by technological advancement.  A survey by Deloitte revealed that 62% of organizations view customer experience provided through contact centers as a competitive differentiator.  At CallsThatROCK, we pride ourselves on being in the people to people business and embrace the opportunity to serve as a bridge between advancement and personal assurance. 
Marketing
Marketing today takes many forms, but what remains at the core is the clear communication of a value proposition that addresses a specific need.  At CallsThatROCK, we define a Call That ROCKS as one that is passionately delivered with a clear call to action.  Let us help you get the word out about how your products and services can change the lives of others. 
Sales Teams
For many companies, sales is a numbers game.  Reach more targeted prospects and increase your chances of converting prospects into customers.  In an environment led by email and increasingly less personal approaches, let us help you add a personal touch.  The beauty of a phone based campaign is that it forces a client to communicate its value proposition in the space of a Tweet.  People do not have time for long, drawn out descriptions.  They want to know what you have to offer them and why your product or service is a fit for their needs.  If you do this effectively, you have a chance to set the stage for a follow up conversation.  Having said this, we all know that sales teams have been given additional responsibilities when it comes to reporting, proposals, and other tasks required to drive the sales process.  So let us help you increase your chances by reaching more people and setting the stage for follow up conversations with interested prospects.  You may even find that going through our process helps your better communicate your value proposition with other prospects.
Trade Show Exhibitors and Attendees
Whether exhibitor or attendee, you spent money to go to a trade show for a reason: meet others who can help you with current or future needs.  There is one other reason you went: new opportunities.  So having spent the money, the time, and given up other opportunities to attend, it would be a shame to miss out by not following up or following up too late.  Let us follow up for you and find out quickly if someone you met is interested in what you offer.  If they are not interested now, you can build your database and drip market to them.  Either way, you are efficiently building your pipeline for the future.
Event Planners
No matter how good an event looks on paper, executing it can be quite an adventure filled with numerous variables, twists, and turns.  Furthermore, even if you get the perfect location, food, and entertainment, it is likely that the client’s expectation of success is heavily based on the number of people that attend.  If you find yourself in this situation, give us a call and let us take some of the load off of your shoulders.  Our team is very experienced in event invitation and follow up.  We also offer a sponsorship outreach program to help you and your clients maximize your return on investment.  Let us worry about the back and forth so that you can focus on wowing all who attend and making their experience one they will never forget.
SAAS / Online Freemium and Subscription Businesses
Software-as-a-service is a frequently used term associated with business models that are driven by the volume acquisition of customers.  Until recently, the market was often large enterprises.  With improvements in bandwidth, hosting, and other areas supporting the adoption of the internet, SAAS delivery has moved into the individual consumer model with freemium and subscription models.  At CallsThatROCK, leverage and scalability are inherent in our business model.  Leverage time through our agents.  Serve or reach more customers by adding agents.  It’s that simple.  If your business relies on acquiring massive numbers of customers, let us help you bring a personal touch to your outreach efforts.  For freemium businesses, let us help you demonstrate the value of paid subscriptions and reach more target customers with your free offerings.
Companies Seeking Sponsors
You have a cause that you are fundraising for or have put together a one-of-a-kind opportunity in business, entertainment, or leisure.  You know that the people that you are signing up for your opportunity or event are a demographic that would appeal to the right companies.  You also have an idea of who the right companies might be but are so busy doing everything necessary to pull off the event itself that you do not have the time or energy to reach out to sponsors.  Let CallsThatROCK help you by calling your list and identifying companies that are interested in what you have to offer.  This way, you save time by only speaking to people that see value in what you offer and do not leave money on the table due to a lack of bandwidth.  Ask us about our sponsorship blitz program today!
Companies Needing to Aggregate Data
Search engines are a wonderful tool because they bring massive amounts of information to our fingertips.  One still needs, however, to sift through the information and choose between what is relevant to his or her needs and what is not.  Often, we find pieces of useful information across multiple websites.  This is where CallsThatROCK can help.  Tell us what you need us to place into an excel spreadsheet, word document, or CRM from which website and we will do it.  This enables you to focus your efforts on using the information you find instead of having to worry about collecting it.  In some cases, there are lists of contact data, companies, etc. that are online but cannot be simply copied and pasted.  Our team has experience working for clients under a variety of conditions ranging from logging into platforms to extracting data from websites that randomly shuffle lists.  Let us help you collect and aggregate the data you need to drive your business forward.
Don't See Your Industry Listed?
Stay calm and do not worry.  All of our services are based around three basic activities: Make Calls, Take Calls, Collect / Aggregate Data.  It would be impossible to list all of the uses and permutations of services that can be offered.  The information listed above has been provided to offer context and a glimpse of how we can help.